Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I bought an SSD m2 WD gaming NVMe 500GB. But the laptop doesn't see the disk, even in the BIOS. Nvme memory is not supported by this laptop? Thank you!
Go to Solution.
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Keep me posted for further assistance.
ECHO_LAKE I am an HP Employee
15-cc5xxx series only supports SATA M.2. 15-cc1xxx and 15-cc6xxx support PCIe/NVME.
Post back with any more questions and please accept as solution if this is the info you needed.
Didn't find what you were looking for?
Ask the community