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‎05-06-2025 08:29 PM - last edited on ‎05-07-2025 05:46 AM by Moderator

HP Recommended

Hi Team,

 
Till now no executive contacted me for repairing, I have raised a request on 20th April 2025 its been a long time why this much time for a mother board to receive it, why dont you keep the stock inventory instead of troubling customer. If mother board is not there then exchange the laptop and provide me a new laptop. Its been long time now still not yet repairing.
 
Case ID is Edited
HP Envy x360 14 inch 2-in-1 Laptop PC 14-fc0000 (8Z8M1AV)
 
Jitesh
 
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1 ACCEPTED SOLUTION

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‎05-08-2025 07:19 AM

HP Recommended

@JiteshKumar, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

As per the case notes, we see that the service engineer visited your place today and issue is sorted. Could you please confirm? 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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1 REPLY 1

‎05-08-2025 07:19 AM

HP Recommended

@JiteshKumar, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

As per the case notes, we see that the service engineer visited your place today and issue is sorted. Could you please confirm? 

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

Reply
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