• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN by HP – 17-an180no
Microsoft Windows 10 (64-bit)

Hi,

 

I have recently bought an HP Omen with the i7-8750h CPU and I am somewhat concerned over the high temperatures of this CPU. When put under load several of the cores go to around 95 degrees celcius and throttles and even when I am just browsing or doing other ligther tasks the temperature sometimes goes up to over 90 degrees celcius. Considering that the computer is brand new I find this rather alarming. Would you consider those sort of temperatures to be a problem or should I just try to relax?

 

For your information I might add that I have not made any adjustments to the fan speed or any other settings related to temperature, I do use HP CoolSense and I only use the computer on flat surfaces in a chill room.

 

Thanks in advance.

 

/ MsKO

29 REPLIES 29
HP Recommended

The i7-8750h design max is 100 °C  per this site:

https://www.notebookcheck.net/Intel-Core-i7-8750H-SoC.275944.0.html

Also according to that site, the processor came out in March 2018, so if you have a OEM PC with that CPU, it might be in need of a BIOS update to accomidate the needs of the new CPU.

This is the BIOS on the support site Apr 27, 2018.  Is that the BIOS on that PC?

sp87450.exe

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
HP Recommended

Thank you very much for your reply!

 

Unfortunatly that did not resolve the problem. I just tried installing the new BIOS and once it was done all I did was to enter Android Studio and emulate a cell phone and two cores immediatly spiked above 90 °C.

 

I am aware that the processor´s max temperature is supposed to be 100 °C but the fact that I - without putting much load on the CPU (one core just throttled and it has a maximum usage of 74 %) - reach those high temperatures on a new laptop does worry me.

 

Does anyone else here have an HP computer with the same processor, and if so, what kind of temperatures do you have on your CPU?

HP Recommended
I also have an HP Omen. The temps are around 80 on gpu and in the 90’s on cpu. These are hi but it is also a laptop so it’s to be expected.
HP Recommended

I have the same CPU and also posted a thread. My CPU "idles" (0-20%) at 70-80 degrees but stays mostly at 45-50 degrees.

During gaming (normal usage for a gaming laptop) it reaches 98-100C (i.e. max temp). Check the fans, on my laptop I can physically feel one fan blowing a lot less by putting a hand approx. 1 dm away. I checked with SpeedFan and only one fan increases RPM during load.

I put maximum processor state to 70%, still 98-100C.

 

Our CPUs will die prematurely.

HP Recommended

Thanks for your input guys.

 

I´ve been searching around and although those temperatures are way too high, they don´t seem to be extreme compared to other laptops with the i7-8750h.

 

Maybe 2018 simply was too early to put six such powerfull cores into a laptop. It´s a shame though as I don´t believe that it will make much of a difference to let HP service the computer and it would be a total waste if we have to undervolt or otherwise limit our CPU´s just to get a decent life expectancy of those laptops.

HP Recommended
Hi , i have already seen the same issue about the procesure i7-8750H. I want ask because i have seen a omen laptop and it had’s the same processeur i7-8750. I really need an adiceb guys .should i go for the i7-7700H or for i7-8750 . I want to use the laptop to open multi task « unity , android studio , photoshop and other
Thabk you very much
HP Recommended

First of all I apologize for my late reply, Kakamitoto. My computer has been away for service and I only got it back today. Hence I have not been able to log on here for a while.

 

It is hard to give a good answer to your question. Many I7-8750h seem to have problems with high temperatures, at the same time this processor packs one hell of a punch. My laptop recieved a new heat sink during it´s service and even though I haven´t had the time to really test it yet, it seems to have improved my temperatures a fair deal. Opening Android Studio and emulating a cell phone I now reached a max temperature of 80 degrees; before the service it reached around 95 degrees just by opening Android Studios.

 

When I tried to put some more pressure on the CPU I managed to reach 90 degrees (with resulting thermal throttling) at one occassion but had an acceptable average temperature otherwise; far better than before the service.

 

If I were to give you any advice, I would say to go for whichever one is cheapest. Unless you use your laptop for highly CPU demanding tasks which also uses several cores I would say that you won´t notice that much of a difference. My guess is that it will take a while before software manufacturers really start to utilize all those cores that the latest Intel and AMD generations bring, so you will probably be safe with 4 cores/8 threads for a few years after which you will probably have to get a new computer anyway and at that point they have hopefully resolved the temperature issues with all those cores.

HP Recommended
Thank for your valuable information . i’m also a developper who need a good laptop so that i cant use android studio , Photoshop , and all those productivities software , i really need a good one i go for i7 8gen because of 6 core that will help to run smothly all software . For gaming i can tell you that i play a 10h on a week . So for games i don’t use it so much . I think i will go for a cheap one until the new gen of proc can resolve this issue . I really glad to hear that you resolve the issue . I hope that one which i will buy could run without get hot or throtling .

Thank you so much and sorry for my bad english
HP Recommended

I wish you the best of luck.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.