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Message 1 of 2
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Flag Post

Hinge Broken on HP 17; bottom tray cracked

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Microsoft Windows 10 (64-bit)

I inherited this laptop from another co worker who did not tell me about the issue! The bottom tray is cracked on the right side (when I'm facing the open laptop) right along where the cd drive is. The laptop will not open or close without me having to manipulate the hinge. Computer itself works great but I'm worried about the wear and tear on the broken hinge will eventually not allow me to open or close the laptop. I'm not sure what to do to fix it...duct tape did not work 🙂 

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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Kpo1985

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

HP Chat Support Team

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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