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disco86
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Hinge and LCD Screen Broken

HP Recommended
HP Envy M6 1105DX
Microsoft Windows 10 (32-bit)

I have had this computer for two years. The right hinge broke a few months ago and now the LCD screen is broken too. It seems that the computer is working. I have always had display issues and overheating issues with this computer. I wanted to like this product but it has given me so much trouble. Could I request a repair on this product even though my warranty is void? It seems like these problems are not limited to my computer. HP does not seem to have a great reputation when it comes to Hinges and LCD screen. 

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danny-r
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Message 2 of 2
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@disco86

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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