Hinge broken???

[Kakmommie]

My HP 15 laptop hinge is broke and the case is starting to bulg and break the screen. The laptop was not dropped or has it fallen. When I open and close the laptop the hinge is shifting and then separating the screen from the case. It is as if something inside of the laptop is broken. The warranty is expired on this laptop. Please help.

[Riddle_Decipher]

@Kakmommie I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

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