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crowtoo Student
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Hinge screw missing and laptop separating at left hinge (ENVY 15t-j100)

ENVY 15t-j100
Microsoft Windows 7 (64-bit)

I noticed lately that my laptop has started to separate in the left hinge area. It has been well taken care of and never dropped. Upon further inspection, I found that I am missing at least one, if not 2 of the hinge screws, which is causing the laptop to separate.

 

Where can I purchase new screws to replace the ones that are now missing? In my effort to diagnose this issue, I attempted to take the laptop apart, but I noticed that there were several different types/sizes of screws holding it all together. What size/type are the hinge screws? Will replacing the missing screw(s) fix the issue with my laptop separating in the area of the left hinge?

 

Thanks,

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HP Recommended

Hinge screw missing and laptop separating at left hinge (ENVY 15t-j100)

@crowtoo

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

 

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