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‎09-28-2025 11:25 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J84AV)
Operating System: Microsoft Windows 11

Hinges are weak and shoddy plastic and repeatedly break for no reason.

Laptop is treated gently and is only moved a few metres in a day. 

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1 REPLY 1

‎10-01-2025 09:42 AM

HP Recommended

Hi @Dicko530,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your laptop. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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