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HP Recommended
Envy 13 model 2016
Microsoft Windows 10 (32-bit)

Hi, 

My laptop's right hinge is broken. I took it to a technician, though he said that it cannot be fixed. Since the version is different and the hinges type are unavailable. I want to replace my hinges, and the main battery. Plus the screen has to be placed in a certain angle for it to work.

 

All those pieces are unavailable in my country. Is there a place where I can buy those pieces?

1 REPLY 1
HP Recommended

@Asmaxoxo

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.