12-29-2011 08:44 AM
Windows 7 32bit OS, no error messages. The touchpad is ultra sensitive, causing the cursor to jump around the page, and thus making it difficult to type text entry without making multiple mistakes.
12-29-2011 01:42 PM - edited 02-21-2012 10:18 AM
First, make sure you have a good Synaptics Driver.
Here is V15.0.24 from 27 Aug 2010:
There are sensitivity settings within the device software.
Paths that you can use:
Start > search / type "Mouse" > look under "Control Panel" > Mouse > click to open
Control Panel > icon view > Mouse >
From Mouse go to > Device Settings > Settings
Once inside settings,
- check PalmCheck settings. You can restrict the tapping zone.
- check Pointing. You can set the sensitivity, momentum, and Edge Motion
I hope this helps you set up the TouchPad more to your liking!
Say “Thanks” for the Help! Click the Kudos Star whenever you find a Post that helps you.
Mark the Post “Accepted Solution” to say the solution provided worked for you.
02-20-2012 07:13 PM
I have a similar problem with a new HP Probook 6460b
serial CNU 1384R09
WIndows 7 Professional is installed.
The touchpad is far too sensitive, so that the slightest touch makes the cursor move around. COnsequently, the words I am typing will suddenly jump into some other part of the text or sections of text suddenly get deleted, as the pointer leaps about. I need to adjust sensitivity and/or have the touchpad automatically switch off when I am typing.
The problem is that on the list of devices the touchpad is listed as a PS/2 compatible MOUSE, not as a touchpad. The hardware is listed as a "PS/2 compatible mouse", provided by Microsoft.
The drivers are i8042prt.sys and mouclass.sys
There is no option of modifying the touchpad sensitivity or disabling it when I am typing.
The button options are: switch primary and secondary buttons, double click speed and click lock.
The pointer options are: motion (pointer speed), Snap to, Visibility, Hide pointer while typing (tried that already), and Show location when press control key.
If it is any help, I never use the facility of tapping the touchpad to click - I always use the click buttons - so disabling the click function would not be a problem (if I could find a way to do it).
02-21-2012 10:30 AM - edited 02-21-2012 01:38 PM
I pulled this driver for you from your computer's website.
- NOTE the name and the location - the *.exe file will likely save to "Downloads “Install the Software / Driver installation package: It will be named *.exe – the package will most likely be located in the Downloads folder. If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select ‘run as Administrator’ and install.
Software and Drivers Download Center for your system:
You can also download manuals (see the left column), other software, and ask questions (use keywords) about your system at the website.
I hope this helps. Once you get the software downloaded, you might be able to adjust the sensitivity level similar to the steps shown in my previous post.
If this all falls apart, come back - there will be another way to deal with it.
It is my pleasure to assist.
Say “Thanks!” for the Help by clicking the Kudos Star to show your appreciation.
Fixed? Mark this Post “Accept as Solution” to help others find the answers.
Note: You can find “Accept as Solution” only on threads started by you.
Good Fortune! Year of the Dragon!
04-26-2015 03:18 AM
I have the same problem as the first writer. installed the synaptics touchpad driver and was able to adjust the sensitivity of both the touchpoint and the touchpad to where they work nearly flawlessly, while allowing me to type normally. Thank you.