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- Re: How do I turn on my internal webcam?HP Pavilion g7 ser...

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02-28-2013
09:57 AM
- last edited on
03-19-2014
02:50 PM
by
george-p
Hello QuickTA,
I understand you’re having issues with your webcam.
Another route you can take would be to uninstall Youcam again. Then access the recovery manager and reinstall it that way. Now doing it that way reinstalls the original drivers for the device pretty much like it is coming from factory.
Steps to access recovery manager:
1. Go to start menu, type recovery in the search box ( Do not press enter)
2. If you look above that there should be an option that says recovery manager, click that.
3. If a permission box comes up press yes
4. Recovery manager should then come up, under I need immediate help click on software/driver reinstallation
5. Another window will come up and press next, then look for Youcam and install it again.
6. Once that finishes restart your PC and test.
If that does not work either you might have a hardware issue with your webcam or it could have possibly become unplugged underneath the screen.
Let me know if this helps.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
03-22-2013
10:29 AM
- last edited on
03-19-2014
02:51 PM
by
george-p
Hello! Ive tried this but when i go to Device Manager there is no section labled Imaging Devices. Ive expanded all sections to be sure but its not there any advice?
03-22-2013
01:37 PM
- last edited on
02-22-2017
02:51 PM
by
OscarFuentes
Hello Eulalia1226,
In order for me to better assist you could you please provide the full make and model of the PC you have. Providing me that information will better help me help you. If you're uncertain where to locate that information follow this link.
Please respond at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
09-25-2013
07:48 PM
- last edited on
03-19-2014
02:54 PM
by
george-p
@RedRose0528 wrote:
Hello QuickTA,
I understand you’re having issues with your webcam.
Another route you can take would be to uninstall Youcam again. Then access the recovery manager and reinstall it that way. Now doing it that way reinstalls the original drivers for the device pretty much like it is coming from factory.
Steps to access recovery manager:
1. Go to start menu, type recovery in the search box ( Do not press enter)
2. If you look above that there should be an option that says recovery manager, click that.
3. If a permission box comes up press yes
4. Recovery manager should then come up, under I need immediate help click on software/driver reinstallation
5. Another window will come up and press next, then look for Youcam and install it again.
6. Once that finishes restart your PC and test.
If that does not work either you might have a hardware issue with your webcam or it could have possibly become unplugged underneath the screen.
Let me know if this helps.
Thanks
This totally worked on mine. I regestered only to thank you! You rock! Keep up the good work.
10-04-2013
01:33 PM
- last edited on
02-24-2017
10:28 AM
by
OscarFuentes
Hello UPSTATEJK,
I would like to try and help you with this, please click here for steps on troubleshooting the webcam.
Click the KUDOS star on the left to say “thanks” for helping!
Please mark a reply “Accept as Solution” if it solved your issue so others can find it.
I work on behalf of HP.
03-18-2014
07:36 PM
- last edited on
03-19-2014
02:58 PM
by
george-p
I get to the youcam and it says 'no webcam detected. Try plugging in a webcam into your computer. If you are using an integrated camera, make sure it is turned on." I can't find where to find the 'integrated camera' to turn on and I don't know why it's not working.