Having trouble signing in? Try this!
Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎05-19-2016
Message 1 of 2 (278 Views)

How do i know if my base warranty covers a replacement of battery?

Product Name: HP EliteBook 840 Notebook
Operating System: Microsoft Windows 8 (64-bit)

Hi All,

I've checked my warranty status on the base warranty and it's still active.

Warranty type:   Base Warranty
Service type:   Wty: HP HW Maintenance Offsite Support
Status:   Active
Start date:   Feb 11, 2014
End date:   Apr 11, 2017
Service level:   Std Office Hrs Std Office Days
Standard Parts Logistics
Standard Material Handling
Global Coverage
Std Office Hrs Std Office Days
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
2 Business Days Turn-Around
No Usage Limitation Deliverables:   Offsite Support & Materials
Hardware Problem Diagnosis

 

 

How am I able to know whether it covers a replacement of battery?
As my battery have been draining quite fast and wish to change my battery... 

Reply
0 Kudos
Distinguished Professor
Posts: 2,795
Member Since: ‎02-17-2015
Message 2 of 2 (270 Views)

Re: How do i know if my base warranty covers a replacement of battery?

[ Edited ]

Hi!, @Den:

 

Welcome, to Forum !.Smiley Happy

 

If you write what your netbook, have warranty available, you needed register your device, from ... https://h20366.www2.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en

 

Next step, you can call, to Support and Assistance Center, of HP, more, near your home, from ... http://h30434.www3.hp.com/t5/Android/Phone-Assistance-in-the-world/td-p/5038024

Kind Regards.
@Maké.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation