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HP Recommended
2015 Envy 17t-n100 I76700HQ
Microsoft Windows 10 (64-bit)

Hello, I'm upgrading my Ram and hard drive to 16 GB  Ram and 1TB ssd drive. I've looked all over, but for the life of me I can not find any info on how to remove the back cover. There are utube videos that show earlier versions but they are completely different. Any help you can provide would be greatly appreciated .

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Did you know that is a work for Authorized Service Provider parts ? If you wish, for RAM, please try:

 

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 27).
5. Remove the optical drive (see Optical drive on page 28).
6. Remove the bottom cover (see Bottom cover on page 31).

 

as mentioned on page #38 of the following manual:

 

    http://h10032.www1.hp.com/ctg/Manual/c04696907.pdf

 

  DIY will void warranty.

 

Good luck.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Did you know that is a work for Authorized Service Provider parts ? If you wish, for RAM, please try:

 

1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery (see Battery on page 27).
5. Remove the optical drive (see Optical drive on page 28).
6. Remove the bottom cover (see Bottom cover on page 31).

 

as mentioned on page #38 of the following manual:

 

    http://h10032.www1.hp.com/ctg/Manual/c04696907.pdf

 

  DIY will void warranty.

 

Good luck.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for the quick reply. No I did not know this had to be done by an authorized service provider. I will deffinatly contact one. I dont wish to void the warrenty yet.

HP Recommended

i too wish to remove back cover from 17t-N100 HP Envy, first computer 1987-owned at least a dozen plus-have opened up all of them many times-BUT do not want to screw up warranty either-will wait till warranty runs out. Thanks, already have manual.

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