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HP Recommended
HP Notebook - 15-bs013dx
Microsoft Windows 10 (64-bit)

ascertain max ram and order appropriate ram. i used cmd to find that my notebook has 33554432 bytes divided by 1048576 or available to max memory 32 gb ram. first, is this process that i used the correct way to get the max ram capability. second, what is the criteria for purchasing 8 or 16 gb ram for my unit? working on deciding if i need to buy a new or just upgrade for my needs which are not gaming or high usage, usually only 4-5 gb of my available 8gb ram installed

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Unfortunately, your notebook has an i3 processor installed. If it were i5 or higher, I would agree with 32 GB.

 

If your useage is not gaming or high processor tasking or programs with high memory useage, then 8 GB is just what you need.

 

That is the base criterion, especially considering that the installed processor is just above entry level for a PC or notebook.

 

The i3 Intel Core processor is integrated into the systemboard, soldered in, not a socketed type and not upgradeable.

 

Crucial Memory will only recommend 16 GB to be installed and their reputation is on the line. 

 

Consider purchasing a new pair of guaranteed compatible 8 GB memory modules.

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-bs013dx?gclid=EAIaIQobChMIpIfvqr_O-...



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own words.

View solution in original post

5 REPLIES 5
HP Recommended

Unfortunately, your notebook has an i3 processor installed. If it were i5 or higher, I would agree with 32 GB.

 

If your useage is not gaming or high processor tasking or programs with high memory useage, then 8 GB is just what you need.

 

That is the base criterion, especially considering that the installed processor is just above entry level for a PC or notebook.

 

The i3 Intel Core processor is integrated into the systemboard, soldered in, not a socketed type and not upgradeable.

 

Crucial Memory will only recommend 16 GB to be installed and their reputation is on the line. 

 

Consider purchasing a new pair of guaranteed compatible 8 GB memory modules.

https://www.crucial.com/compatible-upgrade-for/hp---compaq/hp-15-bs013dx?gclid=EAIaIQobChMIpIfvqr_O-...



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own words.
HP Recommended

thanks for the input. have ordered 2 new 8gb from amazon with a toolkit with plastic pry bars etc

HP Recommended

You're welcome.

Be very gentle with the laptop "rubber feet"

 



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own words.
HP Recommended

yes, about the rubber feet...should pry up the correct end....the toolkit was a smart move and the ram, now 16gb worked just fine, thanks for your help. there is a youtube about how to dismantle this and patience is a virtue here, for sure.

 

HP Recommended

You're welcome.

 

I am pleased to have been able to help you with your upgrade.

 

That is what we volunteers are here for. 



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own words.
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