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11-25-2023 07:58 PM
Hi:
Chapter 1 of the service manual for your notebook indicates that 2 x 8 GB of DDR4-2400 memory is supported.
h10032.www1.hp.com/ctg/Manual/c06691790.pdf
If you were hoping to install more than 16 GB of memory, you can run this command to see if that would be possible:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
If the report indicates a total of 33,xxx,xxx, then you should be able to install 2 x 16 GB of DDR4-2400 Memory.