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‎11-06-2023 07:36 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d0000 (2V8V3AV)
Operating System: Microsoft Windows 10 (64-bit)

Hello,

I have a 512 GB SSD with 32 GB Intel Optane (Intel Optane Memory H10).

I started having issues with Windows blue screen and shortly after I got 3F0 boot device not found. 

I went to install the Windows OS selected custom installtion, and added the driver that HP provides for my computer to see the storage to install Windows to, but only shows the 32 GB (27 GB usable). 

 

I've tried Intel's instructions to set in BIOS the incomplete optane volume to non-optane, have at least 5 MB unallocated storage, and tried to use the memory and storage management app to enable optane, but it shows the 27 GB and the other as Disk unavailable.Capture.PNG

 

When going to Intel Optane Memory, it says there are no valid disk pairs in the system.

 

If anyone might know what to do to get the 512 GB storage working again, any help would be greatly appreciated. Thank you.

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