cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
84
Flag Post

How to find a battery for HP pavillion 15

HP Recommended
Pavillion 15-EO47SA
Microsoft Windows 10 (32-bit)

Hi, 

Does anyone know where I can purchase an HP P104 battery for my HP Pavillion 15-EO47SA as HP store doesn't have one.  

Thank you.

3 REPLIES 3
Highlighted
Level 19
Level 19
86,283 86,152 10,955 23,533
Message 2 of 4
Flag Post
HP Recommended

@deedoubleu64 

 

Pavillion 15-EO47SA  is an invalid model/product. Is it an HP Pavilion 15-e047sa (zero) machine ? Its specs

 

            https://support.hp.com/au-en/document/c03965160

 

It uses 6-cell Li-Ion battery you can use. The 1st one is better

 

  • 6-cell, 62-Wh, 2.80-Ah, Li-ion battery part # 710417-001
  • 6-cell, 47-Wh, 2.20-Ah, Li-ion battery part # 710416-001

which is N/A from HP

 

          https://partsurfer.hp.com/Search.aspx?searchText=710417-001

  nor https://www.newegg.com/p/16J-0010-00EZ9

 

Please use part # and search elsewhere such as

 

           https://www.ebay.com.au/itm/Genuine-Battery-for-PI06-710416-001-710417-001-HP-Envy-15-17-Pavilion-14...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Highlighted
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thanks for the information, however, I clicked the first one you recommended - HP part search, but it didn't state my notebook on the list of products that it is compatible with.  I'm not very technical when it comes to these things so wouldn't want to order the wrong thing.  I wonder if you could shed some light on this for me.

 

Many thanks

Reply
0 Kudos
Highlighted
Level 19
Level 19
86,283 86,152 10,955 23,533
Message 4 of 4
Flag Post
HP Recommended

@deedoubleu64 

 

That means your machine uses the cheaper one

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation