03-24-2017 12:59 PM
Hello, @Tech24 – Hope you are well :)
Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!
I understand that you are looking to get the motherboard replaced / serviced for your HP notebook. You need to contact the HP phone support to get your notebook serviced.
You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.
(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
(3) Once completed click the 'Show Options' icon on the bottom right.
(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
I hope that answers your concern adequately. Let me know!
Good luck :)
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