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‎07-21-2017 06:56 AM

HP Recommended
Product: 15-ay112ne
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I wish to know how to detect the maximum Ram the motherboard can support. I tried to see the specification but nothing was there.

 

Best Regards

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-21-2017 08:42 AM

HP Recommended

No it has 2 slots. Service Manual says it supports up to 16 gigs:

 

DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133) Supports up to 16 GB of system RAM in the following conƭgurations ● 16384-MB total system memory (8192×2)

 

Manual

 

And, while I cannot guarantee it, the DDR4 models have been reported to accept 32 gigs (2 x 16 gig modules DDR4-2133 SO-DIMM). 

 

So 16 for sure and likely 32. 

View solution in original post

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5 REPLIES 5

‎07-21-2017 08:18 AM - edited ‎07-23-2017 12:56 PM

HP Recommended

text removed



I am a volunteer and I do not work for, nor represent, HP
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‎07-21-2017 08:42 AM

HP Recommended

No it has 2 slots. Service Manual says it supports up to 16 gigs:

 

DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133) Supports up to 16 GB of system RAM in the following conƭgurations ● 16384-MB total system memory (8192×2)

 

Manual

 

And, while I cannot guarantee it, the DDR4 models have been reported to accept 32 gigs (2 x 16 gig modules DDR4-2133 SO-DIMM). 

 

So 16 for sure and likely 32. 

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‎07-22-2017 07:18 AM

HP Recommended

Thanks For your Help

I have another Question If I upgraded the Laptop myself do that affect the warranty?

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‎07-22-2017 07:25 AM

HP Recommended

No as long as you do not cause any damage. Of course HP will not warrant the memory you use nor against problems it causes so you would be giving one more reason for warranty issues later but we are assured the upgrade itself does not void warranty. Keep the old memory and reinstall if you ever have to send it in for service. 

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‎07-24-2017 01:55 AM

HP Recommended
Ok, if u want to know try searching informations by typing ur motherboard. Product name.
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