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E3A77PA#AKL

My adapter got exchanged how to check it?

1 REPLY 1
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@Sneha128 

There are lots of different adapters and just because the plug might fit, does not mean it will work.

 

The only real way to ensure it is the right one is to check the part number of the charger against the one listed for your model laptop here:  https://partsurfer.hp.com/Search.aspx



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