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Honor Student
Posts: 3
Member Since: ‎12-12-2016
Message 1 of 7 (844 Views)
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How to replace memory or hard drive?

Product Name: 15z-ba000 CTO
Operating System: Microsoft Windows 10 (64-bit)

Can't find manuals or videos for this specific model disassembly. I'm an IT pro and I don't want to chance damaging an HP case (I just did that to a G3). Help? Ideas? 

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Accepted Solution

Re: How to replace memory or hard drive?

Hi:

 

See if this is the right manual...

  

HP Notebook PC (AMD) * Models: 15-ba100 – 15-ba199 * Models: 15-ba000 – 15-ba099 * Models: 15-bf100 – 15-bf199 * Models: 15-bf000 – 15-bf099 * Models: 15-bf100 – 15-bf199 * Models: 15-bg000 – 15-bg099 HP 255 G5 Notebook PC Maintenance and Service Guide

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

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Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 2 of 7 (840 Views)

Re: How to replace memory or hard drive?

Hello,

 

Please try this :

 1) http://support.hp.com/in-en/document/c04330942

2) https://www.youtube.com/watch?v=JLIxdw1-uxU

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

I show you how to upgrade your ram and ssd in this notebook. I also give some very important tips and tricks to getting it done trouble free. YOU MUST CLONE YOUR OEM DRIVE TO DO THIS PROPERLY! HP really screwed us with their very bad recovery process. They do not allow hard drive replacements to ...
Honor Student
Posts: 3
Member Since: ‎12-12-2016
Message 3 of 7 (825 Views)

Re: How to replace memory or hard drive?

Thanks, however, this is for the previous model. I have seen 2 different styles in videos. If only it were as easy as the model you provided, I would have never had to post. There is no open panel on the bottom. On the other model, there wasn't one either, but it had a body around the keyboard. On this model, the case is molded around the keys. There is no clear place to crack the case to get in to remove drive or add memory. 

Provost
Posts: 95,201
Member Since: ‎07-13-2010
Message 4 of 7 (819 Views)

Re: How to replace memory or hard drive?

[ Edited ]

Hi:

 

See if this is the right manual...

  

HP Notebook PC (AMD) * Models: 15-ba100 – 15-ba199 * Models: 15-ba000 – 15-ba099 * Models: 15-bf100 – 15-bf199 * Models: 15-bf000 – 15-bf099 * Models: 15-bf100 – 15-bf199 * Models: 15-bg000 – 15-bg099 HP 255 G5 Notebook PC Maintenance and Service Guide

 

http://h10032.www1.hp.com/ctg/Manual/c05227786

Regents Professor
Posts: 4,159
Member Since: ‎04-09-2015
Message 5 of 7 (812 Views)

Re: How to replace memory or hard drive?

Hello,

 

Please check this guide add see if that helps: 

http://h10032.www1.hp.com/ctg/Manual/c04886216

 

 

Good Luck !

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

Honor Student
Posts: 3
Member Since: ‎12-12-2016
Message 6 of 7 (799 Views)

Re: How to replace memory or hard drive?

Thanks! Correct manual and I see the issue. Screws hidden under 2 rubber bumpers. Will try in the morning. Thanks again!

Provost
Posts: 95,201
Member Since: ‎07-13-2010
Message 7 of 7 (772 Views)

Re: How to replace memory or hard drive?

You're very welcome.

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