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HP Recommended
HP Gaming Pavilion - 15-cx0098ur
Microsoft Windows 10 (64-bit)

I am Russian. I know that you can update the drivers and BIOS manually. But how do I get HP Support Assistant (9.12.43.0, if I install a new version, it will be blocked in Russia) to look for drivers?

Every time I try to update the drivers for my laptop, it tells me that I already have the latest drivers and software installed. But why do I have them "up to date" if they are outdated, and you have newer drivers for my laptop on your site? What is this misunderstanding?

Снимок экрана (1139).png

5 REPLIES 5
HP Recommended

@Bratanoid 

 

Please use HPSA. it will tell you

 

           hpsa upt.png

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
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HP Recommended

@banhien wrote:

@Bratanoid 

 

Please use HPSA. it will tell you

 

           hpsa upt.png

 

Regards.


I try to do so, but it still does not search, although driver updates are available on the site.

HP Recommended

@Bratanoid wrote        

I try to do so, but it still does not search, although driver updates are available on the site.


@Bratanoid 

 

You can download it and install manually, it is a *.exe file.

 

Waning: Playing around with BIOS is the shortest way yo brick your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@banhien wrote:

@Bratanoid wrote        

I try to do so, but it still does not search, although driver updates are available on the site.


@Bratanoid 

 

You can download it and install manually, it is a *.exe file.

 

Waning: Playing around with BIOS is the shortest way yo brick your machine.

 

Regards.


I would love to, but every time I try to update the drivers (not the BIOS) for the latest version for my laptop, I don't get the following message:

Clipboard01.png

HP Recommended

@Bratanoid 

 

That why HPSA did not find it. You have to wait for HPSA to find a right one for your machine.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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