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‎04-21-2019 03:30 AM - edited ‎04-21-2019 03:48 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

 

My Hp Envy x360 left corner of screen has poped out. The laptop has not been dropped or damanged in any way. When i open and close the laptop the hinge is sperating the lower case and the uper case. Resulting a buldging corner not being able to close propely. There is a fews posts on this forum relating to the same issue. Help would be apprectatied 

 

Thankyou.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-21-2019 08:58 AM

HP Recommended

@PAULFOR

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

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1 REPLY 1

‎04-21-2019 08:58 AM

HP Recommended

@PAULFOR

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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