-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
Hello,
I found a post from 2020 and decided to say something aswell because i have had the same thing happening to me today.
Same as last person said, this is not about warranty, is simply about people safety!
I found my laptop with the cover poped and one of the screws broken and tought one of my kids had droped it, to my surprise, when i took the cover out, i found the battery all swollen and ready to burst, it seems.
As the other guy said, i have two little kids that use the laptop and i cant imagine what could have happened if it exploded in their face, or if it set the house on fire if i didnt see it before it happens!
I have never seen this situation, and as last post proves, it is not the first time it happens to your products, and i have worked with alot of brands and laptops, but is the first time i saw this happening. This is a safety issue and someone can get baddly hurt or worse because of it!
HP Recommended
This is something that can happen with any product using Lithium Ion batteries for a power source
and is not brand related.
It also happens to Tesla electric vehicles, all of which use Lithium Ion batteries.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community