01-26-2017 08:26 AM
I just bought Hp pavilion AL102tx, after I opened the box and turn on the device, there is small crackling sounds from the hard drive part. It sounds can hear only in quite place cause the sounds is low.
I already returned this laptop to the shop, then they give me new unit which is faced same problem.
the new laptop that I have received still have the same issue.
Is this normal ? or something wrong with the laptop?
Kindly I need explanation on this.
I really need help.
01-26-2017 10:16 AM
Usually mechanical disks like yours can have a clicking noise. also have in mind that maybe is the dvdrom and doing self test. To test you disk you can reboot the machine or power it up and press F2 to proceed(UEFI tests) with HDD test (proceed with short one)
Uefi tests are reliable!
01-26-2017 08:15 PM
Thanks for the reply.
But this device doesn't have any dvdrom.
I already run the test for the hard drive and the result is passed.
I thought since this device is new, should be no sounds at all.
So all this model have this kind of sound even its new ?