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Message 1 of 3
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Flag Post

Hp Pavillion 15-cs2115TX broken hinge

HP Recommended
Hp Pavillion 15-cs2115TX
Microsoft Windows 10 (64-bit)

Hi,

My Hp Pavillion 15-cs2115TX right hinge broken with cracking noise when I was closing the lid. Still under warranty. But Hp support refused to cover it under warranty. They quoted me to AUD551 to fix it.

 

Can anyone help me?

 

Thanks.

2 REPLIES 2
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HP Support Agent
HP Support Agent
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Message 2 of 3
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@Vishalnpatel, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Hi TEJ1602,

 

Thanks for getting back to me. I haven't received any private message from you. 

 

Can you please provide me an update?

 

Thanks. 

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