My HP spectre x360 4040-nd is not charging anymore . Within a year after buying the laptop had the same problem and was repared by HP. Now I discovered a burned SMD capacitor on the motherboard and I want to replace this capacitor. The problem is that I don't know the value of it. I already contacted HP service for it but they told me that it was difficult for them to determine etc. They advised me to buy another one. So I hope that someone on the forum can tell me the valua of the replacing SMD capacitor.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
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Hello. Well, I alteady contacted HP but they are not willing to help me because the laptop is out of warranty. So I asked them to tell me the value of the capacitor so I can replace it myself. They told me that it was difficult to determine. Because the problem is a production fault in the motherboard I think that HP should repair it even if it is out of the normal consumer warranty. I don’t like a long way of arguing with HP so if someone can tell me the value of the capacitor I will replace it myself.
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