Hp envy 360 broken right hinge

[Jeanbob1]

Very light use over the years the right hinge on my hp Envy 360 has snapped whilst opening the lid.

Have hp recalled these as lots of people with the same issue and need this fixed Free of charge due to the breakage not being accidental and a proven design flaw.

[Sneha_01]

Hi @Jeanbob1 

I'm sending out a private message to assist you with the next course of action. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support