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Chris2008 Student
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Message 1 of 2
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Hp spectre X360 battery trouble

spectre X360
Microsoft Windows 10 (64-bit)

I found the the icon on of battery shows not full charged, however, I always use the AC to charge the laptop all the day.The battery icon shows the ac is connecting not charging.

So I use hp battery check.It shows I need change the battery asp, and my battery is under gurentee. And there was a code UAJBXW-000000-MFPWLJ-C08M03.

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Message 2 of 2
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Hp spectre X360 battery trouble

Hi Chris,


Seems like battery has given up its life

Contact HP technical support directly in your region with the failure ID and product details

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

They would send you free replacement of battery


Regards

Visruth
I'm a Volunteer AND I don't work for, nor represent HP


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