02-20-2017 10:39 AM
I found the the icon on of battery shows not full charged, however, I always use the AC to charge the laptop all the day.The battery icon shows the ac is connecting not charging.
So I use hp battery check.It shows I need change the battery asp, and my battery is under gurentee. And there was a code UAJBXW-000000-MFPWLJ-C08M03.
02-20-2017 11:41 AM
Seems like battery has given up its life
Contact HP technical support directly in your region with the failure ID and product details
They would send you free replacement of battery
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