Hp spectre x360 laptop not powering on

[MaryumHQ]

Hi, I have hp spectre x360 and it's not powering on. When I connect it to it's charger the snall light next to it doesn't turn on either. I have tried to hard reset it but no use. I don't have hp official support centre where I currently live so what should I do? Is there a way to turn it on without opening it up? 

[MaryumHQ]

Spoiler

It stopped working while I was connecting it to projector via it's USB port. The projector has stopped working as well as my laptop

[Fabio_L32]

Hello MaryumHQ, how are you ?

Let's try an electrical reset.

1 - Remove AC power from the equipment
2 - Press the on/off button for 1 minute
3 - Put the AC power back on and let it charge the laptop for 10 minutes
4 - Try calling.

If the above solutions do not work, you can take a technical representative of your choice. It could be something on the motherboard

Waiting

[MaryumHQ]

Thank you. I just tried this twice and no reaction from laptop. I also believe it's a motherboard issue. Laptop stopped working when I was trying to connect it projector via USB port. I had my projector connected to a faulty extension I think. Projector is working fine but laptop isn't. 

[Fabio_L32]

Hello, 

Thanks for tests

Laptop is a warranty ? 

Waiting 

[MaryumHQ]

It was on warranty but it expired in may this year. 

[Fabio_L32]

Hello,

If not, the link below can find a representative:

HP® Service Center Locator - United States | HP® Support

Waiting