• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-02-2025 01:01 AM

HP Recommended

I have an HP pavilion gaming Ec2052ax laptop. The laptop doesnt have an altmode or thunderbolt port l. However ot does have a usb C super speed port with speed upto 5Gbps and a USA port with 5Gbps. I planned on connecting two external monitors dell u2417h  (one through hdmi port and other through USB A super speed through an adapter). The screen connected on hdmi works smooth however screen connected through usb adapter is laggy or choppy like probably half a second delay. I have now ordered an HP G2 thunderbolt doc usb c, the G2 dock itself has dp port and HDMI ports. Now the question is if i connect the second monitor through the G2 dock will it help to remove the lag i have on the second monitor or this setup is wrong because i do want to work on 2 monitors though the resolution i want to have on both monitors is 1920x1080 whereas i also observed when i choose 800x600 resolution on second monitor the lag significantly decreases

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.