Hi, I got a new battery and I did all the steps to calibrate it, when I turn on my laptop after that the hp support system still saying that I need to calibrate it, I don't know what to do, I just did it twice, please help me
Hii thank you very much for the response, it´s me again but with another account because I forgot my password 😛
I already have the HP support assistant, I was following the steps it gaves me to calibrate my battery.
My product number is 1LQ06LA#ABM, the operating system is Windows 10, yes it works without charging but now when I checked it says that my total charge capacity it´s only 69% not 100% like should do, it´s a new battery and only has 4 cicles, I really don´t know what the problem is, If it´s a system problem or a battery problem.
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