01-14-2020 01:43 PM - last edited on 01-14-2020 01:53 PM by kevin-t
Good day, interested in the following question: 1. My laptop has a Thunderbolt 3 port, but it doesn't show up in device Manager; 2. I tried to go through the BIOS, but there is no Advanced tab, so I can't see whether the block is worth the connector; 3. I also have an EGPU from ASUS with a Thunderbolt 3 (XG STATION PRO) connection interface. Please answer the questions: 1. How do I connect my EGPU with an external video card if the following comes out when connecting: "the functionality of a USB or Thunderbolt device may be limited"; 2. How do I unlock the Thunderbolt connector in the BIOS and how do I unlock the Advanced menu?
01-14-2020 02:16 PM
"My laptop" = what??? Model or product number please. There is no advanced tab in the BIOS. If it is a business model it has Thunderbolt security settings which you might need to adjust but if its a consumer model it will not and adjustments may have to be made in the Thunderbolt app in Windows.
01-14-2020 02:37 PM
Not every Omen in that model series has a Thunderbolt port. The meaning of the different icons is explained in the Manual pages 5-7
If you do have Thunderbolt you should have the Thunderbolt app in the system try in the lower right corner by the date. May need to click the up arrow. Looks like this when you open it:
01-14-2020 02:47 PM
The laptop definitely has thunderbolt 3, marked as in manual, by lightning. The application is there, but when you connect the EGPU, it issues a system warning about which I wrote above! The screenshot I attach
01-15-2020 12:00 AM
Where should the settings be? In the BIOS or in Windows? In the BIOS, these things are in the Advanced tab, which is exactly what I don't see. How do I access it? You need developer mode or service mode. I am sure that this is where I can remove these restrictions for the Thunderbolt port!? If this is in Windows, then tell me where exactly? Maybe something can be done through the registry!?
01-15-2020 09:56 AM - edited 01-15-2020 09:58 AM
There are no other drivers. The fact that you have the Thunderbolt app indicates drivers are loaded. What options do you have in the Thunderbolt control app? Mine has view attached devices, approve attached devices, etc. when you right click on the little icon.
There is no advanced menu in the BIOS. What you see is what there is.
01-15-2020 10:17 AM
I attach screenshots of the program, as well as the device Manager, Thunderbolt is not marked here in any way. And yet, the program "Thunderbolt Software", I also downloaded from the Internet, initially it was not in the laptop.