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intel
Microsoft Windows 10 (64-bit)

Intel laptop hp. 4GB RAM. Model 2017

2 REPLIES 2
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I opened the whole and even removed the motherboard, but I still can't see the second slot. Though I'm been told in the task manager that the laptop has two RAM slots

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Hi:

 

What model Intel processor does it have?

 

Notebooks with the Pentium or Celeron processors only have one memory slot.

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