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‎02-10-2025 08:08 AM

HP Recommended
Product: HP Spectre x360 14 inch 2-in-1 Laptop PC 14-eu0000 (7K633AV)
Operating System: Microsoft Windows 11

I received a laptop from you today, it was repaired by you, but it has a lot of small scratches and the mouse from the laptop always goes out when you press it, I don't think it's great, what should I do with the damaged device now

Category:
1 REPLY 1

‎02-14-2025 06:40 AM

HP Recommended

Hi @zeryaharimci, Welcome to the HP Support Community 

  

I understand you are facing an issue with your laptop. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence  

 

Thank you for your response,  

 

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support 

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