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    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

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    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 3
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I have a hard drive error code 9WSBWW-65A94E-XD7X1G-65A94E

HP Recommended
ENVY
Microsoft Windows 10 (64-bit)

My computer runs but is very slow.  is there anything I can do at home to correct this error?

 

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Level 17
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HP Recommended

You will have to replace the hard drive and to give much more information than that we will need the model or product number of your Envy. 


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HP Recommended

It is a Sleekbook CTO 4t-1000  Product ID A9G60AV

 

Is the hard drive something I can order online and install myself?

 

 

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