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HP Recommended
hp envy x360 convertible 13-ag0036au
Microsoft Windows 10 (64-bit)

Hi, I need help.  I have a hp envy x360 convertible 13-ag0036au.  Tried to bring in for an upgrade last week, the shop say the ssd they have won't fit since their ssd is double sided chip and it it too thick.  I need to upgrade the hard drive space since the 256 that comes with the computer just isn't enough.  I'm actually pretty new to ssd since I have always been using the turning type hard drives.  There seems to be many types and shapes so I'm a bit freaked out now.  Would appreciate anyone that can help with the spec that fits and the max that this laptop can upgrade.  I tried searching around, but I get pages with the factory specs and no info on ssd maximum upgrade.  please help!

2 REPLIES 2
HP Recommended

@J_Wu 

 

Your machine has 256 GB PCIe® NVMe™ M.2 SSD now.You can use the following compatible M.2 NVMe drives

 

    https://www.crucial.com/usa/en/envy-x360-13-%28models-13-ag0000---13-ag0999%29/CT13039880

    https://www.samsung.com/au/memory-storage/970-evo-nvme-m2-ssd/MZ-V7E2T0BW/

 

Regards.

BH
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HP Recommended

Thank you so much!  I was looking all over and I really don't want to get the wrong item.  Thank you so much for the help plus links!

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