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‎01-18-2017 03:40 PM

HP Recommended
Product: ENVY 15z-ah000

I want to buy a laptop charger directly from hp that is intended for my kind of laptop

I have an HP ENVY 15z-ah000 and i have already gone through hp part surfer but when i click the links nothing happens

I have bought a universal charger before and it used to work with the laptop but now it doesn't so i am looking to replace it with a charger intended for my laptop

I don't understand why an essential part like this isn't easily accessable

 

I would just like to be directed to a place where i can buy a charger for my laptop

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2017 04:02 PM - edited ‎01-18-2017 04:07 PM

HP Recommended

Hi,

 

It is a CTO machine actually and you need

 

  Battery (3-cell, 48-Wh, 4.21-Ah, Li-ion)  part # 807417-005

 

It is not available from HP Part store as you can see

 

      cart.png

 

Please try

 

      https://www.amazon.com/HP-807417-005-LAPTOP-BATTERY/dp/B01CISDK6W

 

Updated: Sorry, the charger is:

 

   45-W HP Smart AC adapter for use only on computer models equipped with an AMD processor (non-PFC, RC, 4.5-mm) part # 741727-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-18-2017 04:02 PM - edited ‎01-18-2017 04:07 PM

HP Recommended

Hi,

 

It is a CTO machine actually and you need

 

  Battery (3-cell, 48-Wh, 4.21-Ah, Li-ion)  part # 807417-005

 

It is not available from HP Part store as you can see

 

      cart.png

 

Please try

 

      https://www.amazon.com/HP-807417-005-LAPTOP-BATTERY/dp/B01CISDK6W

 

Updated: Sorry, the charger is:

 

   45-W HP Smart AC adapter for use only on computer models equipped with an AMD processor (non-PFC, RC, 4.5-mm) part # 741727-001

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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