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I keep getting this error message: 0K7NJ1-96XA1E-XD7W3G-60R603 (I dont have access to another pc)

HP Notebook 15 da0074nr
Microsoft Windows 10 (64-bit)

I keep getting this hard drive error saying “Short DST: FAILED” with the error id. I do not have access to another pc so that I can replace the hard drive and install Windows on it. What can I do?

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HP Recommended

I keep getting this error message: 0K7NJ1-96XA1E-XD7W3G-60R603 (I dont have access to another pc)

Hi

You have a HP Notebook - 15-da0074nr, which came with a 936896-001   HDD,1TB,7MM,5400RPM,SATA,HGST PALMER

https://support.hp.com/gb-en/product/hp-15-da0000-laptop-pc/20395828/model/22185623/manuals?sku=3YF3...

 

So there are lots of equivalent drives available.  1 TB  7mm thick.

 

You would want to re-install windows 10, make a USB from here.

https://www.microsoft.com/en-us/software-download/windows10

 

So if you have any chance to make backups and recovery media

DO SO IMMEDIATELY.

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

 

 

 

If in doubt please ask.


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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