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Cyril1
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Message 1 of 4
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I lost my my office version after upgrade

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Hp630
Microsoft Windows 10 (64-bit)

I lost my office version after upgrade from Windows 7 to Windows 10,I don't have any features and programes to run my files 

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erico
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Would you mind rephrasing that sentence?

 

The issue that you have really isn't specifically expressed enough to understand what you mean.




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Cyril1
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I upgraded from Windows7 to Windows 10.My documents couldn't ru properly.I then reset my computer so I can go back to the previous window 7.Thats when all programs even the ones I had installed were lost.
Am wondering why all the Microsoft offices were lost.How can I recover this.i do not have a repair disk for this.please assit.
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erico
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OK.

 

Thanks for that.

 

When you install an operating system over a prexisting OS, part of the process removes the original partitions and then creates the partitions that it needs for the new OS. 

 

Unfortunately, that means your programs and files were deleted  when you committed to the operating system installation.  They are gone forever.




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