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HP Recommended
HP Spectre 13-w023dx
Microsoft Windows 10 (64-bit)

I have to replace the battery on my laptop but did not see the model for purchase from HP's support. What battery model should I get? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jcs_66 

 

The specs of your machine is

 

          https://support.hp.com/us-en/product/HP-Spectre-x360-Convertible-PC-series/12499178/model/13443279/d...

 

It uses  3-cell, 57.8 Wh Li-ion battery part # 859356-855 as shown on the following link (please keep or bookmark the link for future references)

 

              https://partsurfer.hp.com/Search.aspx?searchText=X7V20UA

 

You can order from there or use part # to buy elsewhere such as

 

            https://www.newegg.com/p/16J-014W-005T5

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@jcs_66 

 

The specs of your machine is

 

          https://support.hp.com/us-en/product/HP-Spectre-x360-Convertible-PC-series/12499178/model/13443279/d...

 

It uses  3-cell, 57.8 Wh Li-ion battery part # 859356-855 as shown on the following link (please keep or bookmark the link for future references)

 

              https://partsurfer.hp.com/Search.aspx?searchText=X7V20UA

 

You can order from there or use part # to buy elsewhere such as

 

            https://www.newegg.com/p/16J-014W-005T5

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you very much for your help!

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