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‎11-30-2019 02:37 PM

HP Recommended
Product: pavilion 360 14 inch touch screen

My screen is broken and so is the tab that attaches it to the key board. How much would it cost to fix? Where can I find the part?

1 REPLY 1

‎12-03-2019 01:33 PM

HP Recommended

@James1999 Welcome to HP Community!

 

I understand that you are looking for a replacement for the screen.

 

The display panel assembly is available using the following spare part numbers:

 

● 925447-001 – 14.0-in, F-inHD, WLED, BrightView, TouchScreen equipped with an infrared camera

● 924297-001 – 14.0-in, FHD, WLED, BrightView, TouchScreen equipped with a noninfrared camera

● 924298-001 – 14.0-in, HD, WLED, AntiGlare, TouchScreen equipped with a non-infrared camera

 

You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

Or alternatively, Contact HP for setting up an order/service via phone support   

 

Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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