• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-20-2019 03:29 PM

HP Recommended

I hope this is the right category I just bought this computer and I need a spare charger can someone give me a link please and thank you https://www.amazon.com/dp/B07PHFD6FK/ref=nav_timeline_asin?_encoding=UTF8&psc=1 

3 REPLIES 3

‎10-20-2019 08:17 PM

HP Recommended

@Ddisme1 , welcome to the forum.

 

What is the full model or product number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.  You can find the product number by opening HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎10-20-2019 11:54 PM

HP Recommended

I hit the FN/ESC keys but I don't see a model number Product name : OMEN by HP Laptop Product number : 3WE36UA#ABA

Was this reply helpful? Yes No

‎10-21-2019 08:03 PM

HP Recommended

Thank you for the additional information, @Ddisme1!

 

Here are the components for your laptop on HP PartSurfer.  You can actually order the AC Adapter from HP by selecting the box next to the adapter.  If you want the power cord, you can find it towards the bottom of the page.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.