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‎07-23-2019 12:38 AM

HP Recommended
Product: HP ENVY - 17-bw0007nm, product number 4RQ73EA
Operating System: Microsoft Windows 10 (32-bit)


Hi, I had spilt water on my laptop. I fixed it but only my keyboard could not be recovered. 

Can someone help me please give me an idea from where I can buy an original keyboard?

Thank

 

1 REPLY 1

‎07-25-2019 12:05 PM

HP Recommended

@Dina30,

 

Welcome to the HP Support Community!

 

I recommend you contact support and they will assist you in getting the replacement keyboard for your computer.

 

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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