• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
hp 15-ba018wm
Microsoft Windows 10 (64-bit)

I would like to know how many ram slots are in this laptop, how much ram it supports, and which type(s) of ram it supports?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hi,


Manual: Page 2, 3
http://h10032.www1.hp.com/ctg/Manual/c05227786

Specs: http://support.hp.com/in-en/document/c05301826

Yours is E2 AMD processor, UMA graphics, non touch model. Have one 4gb stick already in it.

The 2 memory module slots are non customer accessible/upgradeable. Upto 16gb two 8gb memory modules of exact same configuration and that given in the Manual, is possible.

DDR3L-1600 module (PC3L, 12800, 1600-MHz)� single channel support


Regards

Visruth

View solution in original post

5 REPLIES 5
HP Recommended
Hi,


Manual: Page 2, 3
http://h10032.www1.hp.com/ctg/Manual/c05227786

Specs: http://support.hp.com/in-en/document/c05301826

Yours is E2 AMD processor, UMA graphics, non touch model. Have one 4gb stick already in it.

The 2 memory module slots are non customer accessible/upgradeable. Upto 16gb two 8gb memory modules of exact same configuration and that given in the Manual, is possible.

DDR3L-1600 module (PC3L, 12800, 1600-MHz)� single channel support


Regards

Visruth
HP Recommended
Thanks, I have one more question, you said they are non-accessable/upgradeable, so I cannot open it up and upgrade my laptop,if that's true how do I upgrade it
HP Recommended

You should get help from authorised or a good technician to do the upgrade. It simply means major disassembly like this may break something if you're not technically sound.

HP Recommended
Okay, I misunderstood I thought this meant the RAM was embedded, if it isn't and is upgradeable, I can reach it on my own, Thank you and Merry Christmas
HP Recommended

You can follow page 46, 47 for instructions to reach the module.

Merry X'mas to you too 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.