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HP Recommended
Spectre x360 convertible 13
Microsoft Windows 10 (64-bit)

My computer battery is not charging to the maximum so I want to buy a new one. HP is not seeking the lithium battery I need, where can I get it?

1 REPLY 1
HP Recommended

@sofia11 

 

We need to know what is your Spectre x360 convertible 13 to be able to find part # for its battery ?

Please use the following way to find out model/product of your machine


            https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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