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HP Recommended
Pavilion 15cx0020nr
Microsoft Windows 10 (64-bit)

I need to replace the battery for my out-of-warranty laptop but hp parts store doesn't sell it. Neither do my local hp service centers. Where can i get a battery?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @lcarring 

 

I can locate a few  online vendor sources for you.

From the manual you have two choices for the replacement. Either one is compatible with your notebook.

Battery (includes Mylar and sponge)

4 cell 917724-856

at Amazon.com

https://www.amazon.com/Powerforlaptop-Replacement-Compatible-HP-SR04070XL-PL/dp/B087BRXXJ3

 

3 cell   L08855-856

at Amazon.com

https://www.amazon.com/ZTHY-Replacement-17-AE143NG-15-BP107TX-15M-BP012DX/dp/B0822D1DNQ/ref=sr_1_1_s...



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

2 REPLIES 2
HP Recommended

Hi @lcarring 

 

I can locate a few  online vendor sources for you.

From the manual you have two choices for the replacement. Either one is compatible with your notebook.

Battery (includes Mylar and sponge)

4 cell 917724-856

at Amazon.com

https://www.amazon.com/Powerforlaptop-Replacement-Compatible-HP-SR04070XL-PL/dp/B087BRXXJ3

 

3 cell   L08855-856

at Amazon.com

https://www.amazon.com/ZTHY-Replacement-17-AE143NG-15-BP107TX-15M-BP012DX/dp/B0822D1DNQ/ref=sr_1_1_s...



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Thanks, wound up finding one

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