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HP Laptop 14-bw0xx
Microsoft Windows 10 (64-bit)

I would like to finally upgrade my version of Windows 10, but do not physically have enough space to upgrade (even if I could delete absolutely every file). The Windows assistant I chatted with told me that installing an additional drive on my laptop would solve this problem. How would I go about installing another drive?

2 REPLIES 2
HP Recommended

@Bev_K 

 

We need to know what is your HP Laptop 14-bw0xx first.  Please use the following instructions to find out the model/product of your machine:


   https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

 

BH
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The product number is 1KU90UA#ABA

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