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- Re: I want to know if HP sells a ac power supply for the hp ...
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10-30-2020 07:56 AM
I want to know if HP sells an ac power supply for the hp spectre x360 convertible 15-df1075nr. I want to have an extra one.
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11-01-2020 12:56 PM
@SoftDev2020 Yes, you may order the parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Or, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,
Here is a link to HP Service Centers, by Country/Region: Click here
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
11-01-2020 12:56 PM
@SoftDev2020 Yes, you may order the parts on the HP Parts Store, If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Or, If you have an HP authorized service center near by, you should be able to take it to them and have it checked,
Here is a link to HP Service Centers, by Country/Region: Click here
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
11-02-2020 06:46 AM
Thanks for responding. This took me right to the part number L15879-002. I am disappointing in HP not having the product available on a product that is less than 2 years old. I do find many online but not a single on from a retailer I trust. I am a big HP fan but I feel they consistently fall short in this department.
11-02-2020 08:01 AM
I completely understand your disappointment. I recommend you check with the support team if they can ship the AC adapter to you.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee