ROCKSTAR_ Student
Student
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Message 1 of 2
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INBULIT WEBCAM IS NOT OPENING

pavilion dv6700
Microsoft Windows 8.1 (64-bit)

if i opened my camera   then it shows  GETSTARTED CONNECT TO CAMERA  and other apps also not opened the webcam 

so,can i fix the webcam is damaged?

 

1 REPLY
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HP Support Agent
HP Support Agent
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Message 2 of 2
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Flag Post

INBULIT WEBCAM IS NOT OPENING

 

Hi @ROCKSTAR_,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!  I came across your post and wanted to assist you. I understand you are having issues with the webcam not working on your HP notebook. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the exact model of the notebook? Use this link to find it: http://support.hp.com/us-en/document/c03754824

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did it stop working after a recent software update?

Is the webcam detected in the Device manager?

When was the last time it worked without these issues? Have you attempted a system restore?

Have you tried to uninstall and reinstall the webcam drivers?

 

In the meantime, please try the steps mentioned on this link: Click here

Please reply with the details for further assistance.

 

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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